our mission

Bringing real knowledge to operators everywhere.  

Our mission is to bridge the gap between freight forwarders, internal teams, and intelligent systems—empowering supply chain professionals with the knowledge, tools, and strategy they need to operate with clarity, confidence, and modern capability.

 

EX-FREIGHT FORWARDER | EX-SUPPLY CHAIN CONSULTANT | EX-STARTUP VET

Our Founder’s Expertise

Carly Monzo brings a unique blend of hands-on experience and strategic acumen to the world of supply chain and logistics. Her journey began at the ground level, working in operational roles in the international freight forwarding industry. Here, she honed her skills, gaining invaluable insights into the intricacies of managing and optimizing freight operations.

From these early days, Carly’s career trajectory was marked by rapid growth. Her exceptional talent and dedication led her to transition into a key account management role, where she excelled in creating and implementing strategic solutions for clients on an international freight perspective. She became adept at navigating the complexities of international shipping, forging strong client relationships, and delivering results that exceeded expectations.

Carly’s journey took an exciting turn when she transitioned into supply chain consulting. Armed with her extensive experience in international freight, she expanded her knowledge to encompass all facets of end-to-end supply chain management. Her experience was accelerated beyond than the average employee by working with dozens of startups and Fortune 500 companies in only a few years time.

Carly quickly became a trusted advisor, as she excelled at streamlining complex logistics operations, managing both her own internal teams as well as external client operations teams, negotiating multi-million dollar contracts, and consistently surpassing revenue targets. Her ability to collaborate closely with C-suite executives and provide them with strategic guidance,  showcases her deep industry insight and decision-making prowess.

Beyond her achievements, Carly is passionate about leveraging technology to enhance supply chain efficiency. Having pursued advanced studies in Artificial Intelligence at MIT, she is on a mission to develop hybrid AI software solutions that blend artificial intelligence with human expertise. These solutions are designed to tackle complex supply chain challenges and deliver practical, real-world results.

Join Carly and her team on a journey where her expertise, combined with the latest advancements in AI, shapes the future of supply chain and freight operations.

workshops
& services

We provide condensed, high-impact supply chain solutions for late-stage startups and other midsize businesses aiming for performance and cost efficiency. 

AI
Freight Coach

expertise 24/7

"We need an industry expert’s brain on demand, not just during scheduled calls."


Instant expertise: Access real freight experts training, knowledge, and recommendations at anytime.
AI-powered clarity: Simplify logistics and boost decision-making.
Private by Default: Built automatically set to privacy, security, and confidentiality.
Scales with you: Choose AI-only support or combine it with direct traditional consulting.
try it now

intro to freight
workshop

"We need to understand what exactly freight forwarding is and how to get started"


• Keen to understand the world of international freight forwarding
•Uncertain of how to get started shipping freight
• Anxious about the the Customs Process
• Eager to understand INCO terms, costs and timelines related to shipping FCL, LCL, Air Freight
EXPLORE

FREIGHT INVOICE AUDITING WORKSHOP​

"We need to get control of our additional or unexpected freight costs"


• Inconsistent and/or Inaccurate Invoices
• Unpredictable Freight Costs
• Struggles in Managing Supplier Relationships
• Unclear Audit Processes
• Inadequate Financial Data for Strategic Decision-Making
EXPLORE

GLOBAL FREIGHT CONTRACT REVIEW

"We need an expert to examine our contract to maximize its value"


• Rate mix optimization (Spot v. Contract)
• Unclear operational process language and its impact on expectations.
• SLA manageability concerns affecting service quality.
• Difficulty in assessing market outlook and geographical considerations
EXPLORE

FREIGHT
operations
intensive exam

"We need a thorough operational examination &
a download of industry expertise to educate our team"


• Inconsistent freight costs lead to budget discrepancies.
• Unclear strategy for supplier diversification or reliance.
• Data disparities between vendors and actual performance.
• Inefficient resource allocation affecting supply chain performance.
• Missed opportunities for process automation and measurement.
EXPLORE

fractional
team leadership

"We need fractional team and department leadership"


Lack of Strategic Direction: No clear strategy for optimizing operations and scaling supply chain growth.
High Costs and Inefficiencies: Rising freight costs and operational inefficiencies are impacting profitability.
Vendor Management Issues: Struggling with poor vendor relationships and escalating costs due to ineffective negotiations.
Communication Gaps: Misalignment between teams, causing delays, errors, and poor customer satisfaction.
Outdated Processes and Technology: Inefficient, manual supply chain processes and underutilized technology.
Contact


Intro to
Freight
Workshop

Be prepared &
learn best practices
$435 / live stream 1-day virtual event one-time fee
  • Enrollment is per team, not per team member (all are welcome!)
  • LIVE Lectures (2 x 45 min.)
  • LIVE Q&A Session (1 x 30 min.)
  • What Exactly is Freight Forwarding?
  • INCO Terms and What They Mean for Your Shipment
  • How to Prepare to Clear Customs
  • Overview Shipping Modes and How to Choose Wisely
  • Requesting, Comparing, and Understanding Quotes Effectively
  • All Shipping Documents Overview
  • Forwader Management Tips & Best Practices
  • Extras
  • Email Quote Templates
  • Basic KPI Measurement Methodology Template
  • FREE Beta Testing for Pending OpsByCarly.io Artificial Intelligence (A.I.) Solutions
Held
every
month!

Ideal for:
BUSINESSES THAT ARE NEW TO INTERNATIONAL FREIGHT FORWARDING
• Businesses that move 0+ containers and/or shipments per month
•Uncertain of how to get started shipping freight
• Keen to understand the world of international freight forwarding
• Anxious about the the Customs Process
•Eager to understand INCO terms, costs and timelines related to shipping FCL, LCL, Air Freight
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session 1:
freight
forwarding 101

session 2:
modes, Quotes,
& documents

session 3:
Q&A

Comprehensive Freight Forwarding Overview
  •What are Freight Forwarders?
  •How can freight forwarders help your business?
Stakeholder Roles and Responsibilities
  •Identification of key stakeholders
  •Clarification of roles and responsibilities
  •Strategies for effective communication
INCO Terms Overview
  •What are INCO Terms
  •How to decide on an INCO Term with your supplier

Overview Shipping Modes
  •Overview of FCL, LCL, and Air Freight
  •Additional available shipment modes
Quoting Process
  •Step by Step Process and Key Info
  •Assessing your options
Shipping Documents Overview
  •Which documents you or your supplier need to provide
  •Other shipping documents that you'll see

Expert Tips & Useful Tools

Live Q&A



*This is currently a live streaming service, no sessions will be recorded.